Waivers & Reservations
Before arriving at Jayell Ranch Family Adventure Park, all guests entering the property are required to complete a digital waiver. Guests under 18 years old must have a parent or legal guardian complete the waiver on their behalf. Guests 18 years old or older must complete their own waiver.
All waivers are completed electronically and can be filled out before arrival to help save time and get your adventure started sooner. Waivers are typically valid for up to one calendar year.
To complete your waiver, click the “Sign Our Waiver” button located at the bottom right of the page.
Guests 15 years old or younger participating in Horseback Riding or Zipline Tours must be accompanied by someone 16 years old or older. All minors participating in Off-Road Tours must be accompanied by someone 18 years old or older.
Off Road ATV & UTV Tours
Please make sure to complete your Off-Road Damage Disclosure Agreement prior to arriving at the ranch. Cell phone service can be spotty, depending on your carrier, which may delay the check-in process if the form has not been completed in advance.
A copy of this form was included in your Order Receipt email, and it can also be completed using the link below.
Street Legal UTV Rentals
These exciting rentals may have multiple drivers; however, each driver must be at least 21 years old and possess a valid driver’s license. All drivers are required to present their physical ID at the time of rental pickup. We must also have a copy of the driver’s personal automobile insurance policy at check-in.
Street Legal UTV rentals also require a completed Street Legal Damage Disclosure Agreement prior to arriving at the ranch. Cell phone service can be spotty, depending on your carrier, which may delay the check-in process if the form has not been completed in advance.
Little ones are welcome to come along; however, all children must be secured in appropriate car seats in accordance with TDOT regulations.
A copy of this form was included in your Order Receipt email, and it can also be completed using the link below.
Weather and Clothing
Weather can be a very important factor to consider when planning your day to Jayell Ranch Family Adventure Park. We are an outdoor amusement park and we will continue to operate in most weather conditions including rain; therefore, a rain jacket is something to consider packing in case the clouds roll in during your time on the ranch. Plastic ponchos however are not permitted on horseback due to it can scare the horses.
Clothing is an important factor to consider. During the warmer months it may be tempting to wear minimal clothing; keep in mind you will be wearing a full body harness, be riding a horse, and or riding ATVs. If you are joining us during colder months, we recommend wearing warm layers, thick socks, gloves, etc. Coming with hand or foot warmers in your pockets isn't a bad idea either.
Wearing the right shoes is also important for your experience. Closed toed shoes are preferred but not required. If you do lose a shoe or any other objects on the trail we will try to retrieve those for you at the end of the day.
Also note that if you take any objects on tour that could be dropped, we will try to retrieve those objects but at the end of day. Cameras, phones, gum, money, chapstick, etc. should be carried in a backpack of some sort. We do have drawstrings backpacks on property for purchase if needed. We cannot hold your personal items in our sales office.
We have a zero tolerance policy for alcohol, guns, knives, weapons, and or any kind of illegal substance. Sevier County Sheriffs Office will enforce this policy.
Energy & Excitement
We recommend drinking plenty of water before, during, and after your visit to Jayell Ranch Family Adventure Park. This is especially true during our warmer months. Proper nutrition is key so you can enjoy your experience with a full tank of energy! We sell energy snacks as well as some good ole smoked BBQ as well as different types of drinks to ensure you have what you need to keep up the energy during your time on the ranch.
By making the decision to come to Jayell Ranch Family Adventure Park you are in the right place for a good ole fashioned Tennessee experience, high flying zip lines, rough & rugged atvs and life long memories. Give yourself a high five, or get one from a friend, because you will remember this trip into the Smokies for a life time.
Activity Training
Once you have gone through the preparation above you are ready to get started. The only steps left are to make your reservation and get geared up for tour orientation, with our Jayell Ranch Family Adventure Park Staff.
We will teach you everything you need to know about each activity and how complete each tour safely. After this orientation it will be time to get started!
During training you will be introduced to the horse, vehicle, and or gear used during your activity. Each piece of gear is important. Our trained staff will instruct each of you on many aspects of the experience.
Do Not Be Late
Your reservation time is the time your activity begins, not your arrival time. Due to heavy traffic in the Smoky Mountains area, we kindly ask that all guests arrive at Jayell Ranch Family Adventure Park at least 45 minutes prior to their scheduled activity time.
Guests who arrive late may miss their scheduled tour, and missed tours are not guaranteed to be rescheduled. Ain’t nobody got time for that!
Arriving early allows time to check in, verify waivers, paperwork, print tickets, and prepare before your adventure begins. Please be mindful of traffic and congestion in our highly traveled area and allow extra travel time accordingly.
To help ensure a smooth check-in process and avoid delays, all waivers and rental agreements should be completed prior to arrival.